Privacy and Cookie Policy

Who we are

Lao Conservation Trust for Wildlife (LCTW) is a charity registered in Laos (number 732/MHA) and the United Kingdom (1182501). Our website address is and our physical address is:

Lao Conservation Trust for Wildlife
Ban Namak
Ban Keun
Thoulakhom District
Vientiane Province

What personal data we collect and why we collect it

Volunteer signup

If you apply for one of our volunteering programmes through our website, we will receive all of the information you enter into the application form. This information is transmitted to Google servers for storage and is kept indefinitely. Access to this information is strictly limited to the LCTW staff members who need it to process your application. If you would like to view or delete the information we hold on you, please contact us.

The application form is protected by reCAPTCHA and Google’s Privacy Policy and Terms of Service apply.

Contact us/Report wildlife crime

If you contact us through our website or report a wildlife crime, we require your name and email address to send you a copy of your message and to be able to reply to you. This information is emailed directly to us and not stored by this website or used for marketing purposes, unless you opt in to receiving our newsletters.

The contact and report forms are protected by reCAPTCHA and Google’s Privacy Policy and Terms of Service apply.


We use Mailchimp as our email platform to send out newsletters. If you sign up by clicking Subscribe or checking the box to receive our newsletter, you agree that your email address and name (if provided) will be passed on to Mailchimp for the purpose of sending you updates. You can view their privacy policy here. You can unsubscribe and delete your personal data at any time by clicking the unsubscribe link at the bottom of any newsletter, or by contacting us directly. As well as our regular newsletter, we may from time to time contact you with information about other LCTW events or campaigns.


If you choose to make a donation to us, we will only retain your contact details if you have given us permission to claim Gift Aid, or if you have signed up to our newsletter either independently or as part of the donation process. We never receive your bank or card details and we never share your information with other charities.

Donations made through one of our fundraising platforms may be processed by Virgin Money Giving, GlobalGiving or PayPal. Their privacy policies are linked here and we encourage you to read them if you have any concerns.

Cookie policy

A cookie is a small text file containing information that we store on your device, if you agree. Learn more about cookies at

Our website uses first-party and third-party cookies to tell you apart from other visitors. We do not use cookies to identify you personally, but to record traffic, assess trends, and see how users move through our website. We use this information to improve our website and target our marketing more effectively.

By continuing to use our website, you are agreeing to our use of cookies. You can block all cookies through your browser settings, although this might cause our website to not work properly.

Embedded content from other websites

This site includes embedded content including videos from YouTube. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We use Google Analytics to monitor traffic and visits to our website. This helps us understand how our visitors use our website and helps us to improve it. Google Analytics stores your IP address and browser data anonymously, and neither we nor Google link this data with any of your personal information. You may view the privacy policy for Google Analytics here. You can use the Google Analytics Opt-out Browser Add-on to prevent your data being collected for this purpose.

We also use Google Ads’ free conversion tracking features on certain pages. If you apply for a volunteer programme, sign up to our newsletter, make a donation, or contact us in another way, we may track your visit anonymously to help us understand the path you took.

We use Facebook Pixel to understand the actions our visitors take on our website and to monitor the performance of our social media campaigns. We do not use this information to link your visit to your personal information, and all data is analysed anonymously and in aggregate. You can view Facebook’s privacy policy here. To prevent your data being collected for this purpose, we recommend using a privacy browser extension such as uBlock Origin (for Chrome, Firefox) or Privacy Badger.

What rights you have over your data

You can contact us at any time to ask for a copy of the information we hold about you. We may charge a small fee for this. We are happy to correct any inaccuracies and delete any personal information at your request.

Where we send your data

In addition to the uses mentioned above, your data may be transferred to our offices in Laos or the UK. We have taken all the steps necessary to make sure your data is adequately protected when it is transferred to a jurisdiction where data protection laws are not as strict as the UK.

Changes to this privacy policy

If we make changes to our privacy and cookie policy, we will update this page, and contact you by email where appropriate. This page was last updated in June 2019.

Contact information

If you have any questions concerning your personal information or our use of it, please feel free to contact us.